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"This letter is to serve as a letter of recommendation for the work that was performed in my home. The work was of professional quality, by all those who were under the supervision of ServiceMaster. All of the employees were courteous, available at all times for any information when we had occasion to call them, as the work progressed. The residence was spotless and all articles of furniture and clothing were returned in excellent condition. We have no reservations if any person or persons want to contact us for our recommedation. Thank you."
Nicholas V., Marietta PA
"I am writing this letter to thank you for the quick response your firm provided for me during our water main break, and the disaster it caused in my home. I couldn't have asked for a more efficient and responsive water mitigation crew to handle our disaster. Your crew of disaster professionals were on site within hours of my phone call to my insurance claims adjuster. My wife and I were not prepared to deal with all the water damage that was caused to our home. We are grateful for the way you handled our claim. If I can be of any assistance to others that may have similar fire/water damage claims, you may use my name as a reference to the quality of service we received."
Glenn W., Marietta PA
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"I found the service that was provided by Don and all of his crew to be exceptional. From the moment the job was undertaken, it was handled in a professional, courteous, and timely manner. Everyone that worked in the house reported on time, and did what they said they were going to do. They went above and beyond the normal expected service, and made the trauma of having the house damaged and torn apart much less stressful. I would recommend ServiceMaster by PRS to anyone that asked for a referral."
Lisa O., Hanover PA
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"The employees of ServiceMaster by PRS did everything they could to help us through our fire damage. Things we didn't expect them to do, such small details, they did so well. Ann, Nanny, JoAnne and Llanet were very polite and in such great spirits, it made us feel great that they were happy to come here and work on our home for us. Anything we asked for, they did for us. We appreciated the concern they had for our home and the joy they took in our family pictures. We felt very comfortable having them around. Ken was awesome. He got materials we wanted and needed, going out of his way to make us happy. We felt very comfortable working with him. We feel strongly that your company gave us great service and we would recommend them to anyone.
Gary & Mary F., York PA
"Recently we had a water leak from our refrigerator. It was a major disaster and we had extensive damage to our vinyl and hardwood flooring as well as our drywall and ceiling damage. We have a huge kitchen and dining room, I was expecting the work to take 3 to 4 months to be restored. ServiceMaster completed all the drying and coordinated all of the painting, new flooring and drywall work. It was all finished within a month and the flooring was outstanding. I was amazed at how quick and efficient the job went and the outstanding service we received. Our biggest surprise was how the techs took the time to explain what they were doing and have a conversation with our 3 year old son. I would absolutely refer ServiceMaster by PRS-they were amazing at every step pf the process."
Keith B., Hanover PA
"I would like to take this opportunity to compliment Bob VanBuren. He was very professional, courteous and understanding during the clean-up and repair of my home after the fire. He was always available for all of my questions and concerns and on top of everything that pertained to his work and employees. It was a pleasure to work with your organization during my hardship. I would recommend your group to anyone to handle clean-up and repair after a fire. I felt very comfortable in the handling of my home repairs. THANK YOU for providing this service."
Dolores N., Mifflinburg PA
"I would like to take this opportunity to compliment the employees in your organization. A special thanks goes out to Bill & Craig. They are an asset to your group. No job was too large or too small for them to accomplish. They were very professional, courteous and understanding. They worked well together. If I had a question or problem that Bill could not answer, he always got back to me promptly with the answer. It was a pleasure to work with your staff during my hardship, while they remodeled my home after the fire. I would recommend your group to anyone to handle clean-up and repair after a fire. I felt my home was in excellent hands."
Dolores N., Mifflinburg PA
"On Christmas Eve, my home suffered smoke and fire damage. The dining room furniture and carpeting were destroyed by the fire. I called a friend who recommended Bob VanBuren to take care of my home. Bob came right away on Christmas Eve to help me. The whole house needed to be cleaned, painted and carpeted. I felt so much better about it because Bob had a nice group of people take care of the damage. They were very careful with my belongings. It is amazing how things happen and what a small world it is. One of the cleaners, Doris, grew up in this town and it turns out she and my wife were schoolmates and bestfriends. Doris and everyone went out of their way to make this more pleasant. I would highly recommend ServiceMaster by PRS to anyone."
Ben W., Mifflinburg PA
"Just a few lines to let you know how happy I am with the work you've done on my home. Everyone from the cleaning crew in the begining to the completion of all that had to be done, were courteous, friendly and worked here as if they were doing their personal homes. I would recommend your company highly to anyone that would as. Job well done."
Victor R., Mt. Carmel PA
"Friday the 13th, I will never forget that day. It was my first day as General Manager of the Country Inn & Suites, York PA. It was also Valentine's Day weekend, we were sold out and we planned a number of special events for our guests who had chosen to spend Valentine's Day weekend with us. I had only been at the property for about an hour when an alarm went off. We quickly discovered that a sprinkler had gone off in a guest room on the second floor but by the time we were able to turn off the sprinkler system, the guest room and the breakfast room below sustained a substanial amount of water damage. Of all the decisions I had to make that day, what to do with the displaced guests, where we would hold our Sweetheart's reception, where we would hold breakfast in the morning, the best decision I made was to call ServiceMaster by PRS. Their team was at the property within the hour, they promptly assessed the situation and got to work. Needless to say their speed and efficiency that night was impressive but I was even more impressed with their professionalism and dedication throughout the entire restoration project. From the moment they walked in the door, the entire team from ServiceMaster by PRS demonstrated their commitment to helping us minimize our business loss, acccommodating the needs of our business, and most importantly, the needs of our guests every step of the way. Working closely with our team at the hotel and our insurance company, ServiceMaster by PRS completed the project on time and on budget, allowing us to get back to our core mission...taking care of the guests of the Country Inn & Suites."
Kimberly N., GM Country Inn & Suites York PA
We wanted to say thank you for all your help and generousity. You and your crew made our worst nightmare much easier to cop with. You guys are the best!
Jim & Deb O., Reinholds, PA
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